The computer software & services industry closed the day down 1.9%. Unisys Corporation ( UIS), Bridgeline Digital Inc ( BLIN), Fortinet Inc ( FTNT), and Allot Communications ( ALLT) were all winners today within the computer software & services industry with RightNow Technologies Inc ( RNOW) being today's featured computer software & services winner. RightNow Technologies Inc rose 35 cents (0.8%) to $43.29 on heavy volume. Throughout the day, 7.2 million shares of RightNow Technologies Inc exchanged hands as compared to its average daily volume of 632,100 shares.

Rightnow Technologies, Inc. provides cloud-based customer experience software products and services. The company primarily offers RightNow CX, a customer experience suite for consumer-centric organizations to enable interactions across Web, social, and contact center touch points. RightNow Technologies Inc has a market cap of $1.2 billion and is part of the technology sector. The company has a P/E ratio of 44.4, above the average computer software & services industry P/E ratio of 43.9 and above the S&P 500 P/E ratio of 17.7. Shares are up 81.4% year to date as of the close of trading on Monday.

TheStreet Ratings rates RightNow as a buy. The company's strengths can be seen in multiple areas, such as its robust revenue growth, notable return on equity, good cash flow from operations, expanding profit margins and solid stock price performance. We feel these strengths outweigh the fact that the company has had sub par growth in net income.

On the negative front, Interactive Intelligence Group Inc ( ININ), Netsol Technologies Inc ( NTWK), Kingtone Wirelessinfo Solution ( KONE), and Asiainfo-Linkage Inc ( ASIA) were all losers within the computer software & services industry with Salesforce.com Inc ( CRM) being today's computer software & services industry Loser Spotlight stock.

For investors not wanting singular stock exposure, ETFs may be of interest. Investors who are bullish on the computer software & services industry could consider iShares S&P NA Tech Software Idx ( IGV) while those bearish on the computer software & services industry could consider ProShares Ultra Short Technology ( REW).
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