Zhone Technologies, Inc. (NASDAQ: ZHNE), a global leader in FTTx network access solutions, today announced the launch of its brand new Zhone EZ FiberService™ offering from its Global Service and Support (GSS) team. Operators worldwide require ongoing support for deployments and upgrades, which translates into professional services including program and project management and network design. Given the global market conditions and the customized needs of each service provider, combined with the complexity of fiber connectivity, Zhone is offering its customers the guidance and support they need to deploy successful fiber-to-the-x (FTTx) solutions in a timely and cost-effective manner. The new Zhone EZ FiberService, part of Zhone EZ Service™ portfolio, focuses on Fiber network installation and service provisioning for operators. Zhone EZ Service is designed to seamlessly integrate with all product lines and address all Zhone customers, with services including:
- Engineering, furnishing and installation (EFI) service (site engineering, installation, configuration, provisioning, test and turn-up)
- Network deployment services (assist customers in roll-out, management and maintenance of network, project management, network design, engineering and integration, as well as network upgrades)
- Network maintenance (network performance analysis, troubleshooting multi-vendor interoperations)
1. Conduct audit of customer's voice, data and video network2. Install first MXK platform including rack and stack, in addition to configuration, turn-up and test 3. Assist and support customers with physical installation of initial Optical Network Terminals ( ONTs) and delivering training during installation 4. Provide sales engineers support for turn-up of initial ONTs in the field 5. Offer formal MXK and zNID ONT training sessions 6. Conduct on-site training for customer technicians 7. Reiterate on-site support within six months of installation “As vendors continue to differentiate their offerings, professional services such as installation, service turn up, support and training can truly set top vendors apart in the complex fiber technology space,” said David Emberley, research manager of telecommunications equipment at IDC. “The timing of Zhone’s launch of its EZ FiberService is pivotal as service providers globally are moving toward both fiber and Ethernet-based residential and business services and will need ongoing assistance with expert professional services to design and implement their next generation network.” For more information about Zhone’s Global Services and Support team, or to learn more about its various applications please visit www.Zhone.com. About Zhone Technologies Zhone Technologies, Inc. (NASDAQ: ZHNE) is a global leader in all IP multi-service access solutions, serving more than 750 of the world's most innovative network operators. The IP Zhone is the only solution that enables service providers to build the network of the future…today, supporting end-to-end Voice, Data, Entertainment Social Media, Business, Mobile Backhaul and Mobility service. Zhone is committed to building the fastest and highest quality All IP Multi-Service solution for its customers. Zhone is headquartered in California and its products are manufactured in the USA in a facility that is emission, waste-water and CFC free. Zhone, the Zhone logo, and all Zhone product names are trademarks of Zhone Technologies, Inc. Other brand and product names are trademarks of their respective holders. Specifications, products, and/or product names are all subject to change without notice.
Forward-Looking StatementsThis press release contains forward-looking statements that are subject to the safe harbors created under the Securities Act of 1933 and the Securities Exchange Act of 1934. Words such as "anticipate," "believe," "continue," "could," "estimate," "expect," "goal," "intend," "may," "plan," "project," "seek," "should," "target," "will," "would," variations of such words, and similar expressions are intended to identify forward-looking statements. In addition, forward-looking statements include, among others, statements that refer to financial estimates; projections of revenue, margins, expenses or other financial items. Readers are cautioned that actual results could differ materially from those expressed in or contemplated by the forward-looking statements. Factors that could cause actual results to differ include, but are not limited to, commercial acceptance of the Company's products; intense competition in the communications equipment market; the Company's ability to execute on its strategy and operating plans; and economic conditions specific to the communications, networking, internet and related industries. In addition, please refer to the risk factors contained in the Company's SEC filings available at www.sec.gov, including without limitation, the Company's annual report on Form 10-K for the year ended December 31, 2010 and the Company’s quarterly reports on Form 10-Q for the quarters ended March 31, 2011, and June 30, 2011. Readers are cautioned not to place undue reliance on any forward-looking statements, which speak only as of the date on which they are made. The Company undertakes no obligation to update or revise any forward-looking statements for any reason.