ATLANTA, July 20, 2011 /PRNewswire/ -- Crawford & Company (NYSE: CRDA; CRDB), the world's largest independent provider of claims management solutions, recently entered into long-term employment agreements with three key executives of The Garden City Group Inc. (GCG), a Crawford subsidiary that is the recognized leader in legal administration services for class action settlements and other claims administration, bankruptcy cases and legal noticing programs. Entering into multi-year agreements were David A. Isaac, chief executive officer, Neil L. Zola, president and chief operating officer, and Karen B. Shaer, executive vice president and general counsel. "Together, David, Neil and Karen have 36 years of experience with GCG and have been instrumental in its significant growth in the past decade," said Jeffrey T. Bowman, Crawford president and chief executive officer. "We are looking forward to their continued leadership of that organization." As a former class action litigator, Isaac has been instrumental in spearheading GCG's dynamic growth. He joined the firm in 1996 as its vice president, director of legal services. He became president in February 2000 and CEO September 2006. Under his leadership, the company has grown from a 50-person firm to one that employs more than 1,000 people in 11 offices across the country. Zola, formerly a partner with a New York City class action litigation firm, joined GCG as its first-ever general counsel in May 2000 and became executive vice president and chief operating officer in March 2002. In September 2006, he was promoted to his current position. Shaer, a former assistant U.S. attorney in the Southern District of New York, joined GCG in September 2001 as senior vice president and managing director of its Business Reorganization division. She assumed the additional role of general counsel in April 2003 and was promoted to her current role in September 2006. "Neil, Karen and I are pleased to be remaining at the helm of GCG for the foreseeable future," Isaac said. "Clients, shareholders and employees alike should know that we remain committed to growing GCG and maintaining our leadership position in the markets we serve. We look forward to continuing to build on GCG's tradition of quality and first-class service."