8. Prescription eyeglass centers
Another area that will still need personal service are prescription items such as eyeglass centers.

"When you have things like sunglasses and eyeglasses, instant delivery, particularly for women, is important, says Craig Johnson, president of Customer Growth Partners. "It's not just making sure the optical prescription is correct, but people want to see how it looks on them. You're never going to get that looking over the Internet."

If you liked this article you might like

Will 'Say on Pay' Become the New Normal for CEOs?

Borders Will Begin Liquidating This Week

Borders Will Begin Liquidating This Week

Borders' Mistakes: Chapter by Chapter

Borders' Mistakes: Chapter by Chapter

Borders in Talks to Sell Half Its Stores

Borders in Talks to Sell Half Its Stores