Jacada Ltd. (Nasdaq:JCDA) (TASE:JCDA), a leading provider of customer service experience and process optimization solutions, today announced that its Board of Directors had resolved to delist the company’s ordinary shares from trading on the Tel Aviv Stock Exchange (TASE). Consequently, Jacada intends to apply to the TASE and request that the TASE initiate the delisting process.

Under Israeli law, the delisting of ordinary shares of a dual-listed company such as Jacada from trading on the TASE should become effective three months after the date of application to the TASE. During the interim period, the company’s ordinary shares will continue to be traded on the TASE. Jacada will announce the exact date of the delisting when it becomes available.

About Jacada

Jacada provides solutions that optimize and improve the effectiveness of customer interactions. Jacada unified desktop and process optimization solutions help companies reduce the cost of their operations, drive customer satisfaction and provide a complete return on investment in as little as 12 months after deployment.

Founded in 1990, Jacada operates globally with offices in Atlanta, USA; Herzliya, Israel; London, England; Munich, Germany; and Stockholm, Sweden. More information is available at www.jacada.com, www.jacada.com/blog, www.jacada.com/facebook and www.jacada.com/twitter. This news release may contain forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. The words "may," "could," "would," "will," "believe," "anticipate," "estimate," "expect," "intend," "plan," and similar expressions or variations thereof are intended to identify forward-looking statements. Investors are cautioned that any such forward-looking statements are not guarantees of the future performance and involve risks and uncertainties, many of which are beyond the company's ability to control. Actual results may differ materially from those projected in the forward-looking statements as a result of various factors including the performance and continued acceptance of our products, general economic conditions and other Risk Factors specifically identified in our reports filed with the Securities and Exchange Commission. The company undertakes no obligation to update or revise any forward-looking statement for events or circumstances after the date on which such statement is made.

Jacada is a trademark of Jacada Ltd. All other brands or product names are trademarks of their respective owners.

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