NEW YORK ( TheStreet) -- Sykes (Nasdaq: SYKE) has been downgraded by TheStreet Ratings from buy to hold. The company's strengths can be seen in multiple areas, such as its robust revenue growth, expanding profit margins and growth in earnings per share. However, as a counter to these strengths, we also find weaknesses including a generally disappointing performance in the stock itself, deteriorating net income and disappointing return on equity. Sykes Enterprises, Incorporated, together with its subsidiaries, provides outsourced customer contact management solutions and services in the business process outsourcing arena. The company has a P/E ratio of 610.7, above the S&P 500 P/E ratio of 21.8. Sykes has a market cap of $858.3 million and is part of the technology sector and computer software & services industry. Shares are down 8.2% year to date as of the close of trading on Monday. You can view the full Sykes Ratings Report or get investment ideas from our investment research center.