NEW YORK ( TheStreet) -- SoundBite Communications (Nasdaq: SDBT) has been upgraded by TheStreet Ratings from sell to hold. The company's strengths can be seen in multiple areas, such as its compelling growth in net income, largely solid financial position with reasonable debt levels by most measures and good cash flow from operations. However, as a counter to these strengths, we find that the stock has had a generally disappointing performance in the past year. SoundBite Communications, Inc. provides on-demand, multi-channel proactive customer communications services enabling organizations to design, execute, and measure communication campaigns for various marketing, customer care, payment, and collection processes. SoundBite has a market cap of $46.5 million and is part of the services sector and diversified services industry. Shares are down 6.8% year to date as of the close of trading on Wednesday. You can view the full SoundBite Ratings Report or get investment ideas from our investment research center.