Seeking to streamline the delivery of its Information Technology services and further reduce costs, the United Nations Federal Credit Union (UNFCU) has signed an agreement with BMC Software (NASDAQ: BMC) to provide IT service management (ITSM), automation and discovery solutions.

UNFCU, a member-owned not-for-profit cooperative institution that serves the financial needs of the United Nations and UN Specialized Agency active and retired staff and their families worldwide, tapped BMC for its fully-integrated BMC Remedy ITSM Suite featuring out-of-the-box ITIL® compliance and the leading BMC Atrium Configuration Management Database and BMC Atrium Discovery and Dependency Mapping solutions.

“Until we turned to BMC Software, our IT staff used numerous manual processes and internal tools, and we weren’t standardized on any one platform,” said UNFCU CIO Prasad Surapaneni. “The implementation of BMC Remedy ITSM, Atrium CMDB and ADDM will enable us to continue to improve transparency within our organization, reduce costs and ultimately enable us to provide even better service to our end users.”

Business runs on IT. IT runs on BMC Software.

Business thrives when IT runs smarter, faster and stronger. That’s why the most demanding IT organizations in the world rely on BMC Software across distributed, mainframe, virtual and cloud environments. Recognized as the leader in Business Service Management, BMC offers a comprehensive approach and unified platform that helps IT organizations cut cost, reduce risk and drive business profit. For the four fiscal quarters ended September 30, 2010, BMC revenue was approximately $1.96 billion.

About United Nations Federal Credit Union (UNFCU)

UNFCU is a cooperative financial institution with US $3.3 billion in assets, which has served the financial needs of the United Nations community since 1947. UNFCU offers a wide array of flexible savings, loan, investment and insurance products, as well as advisory services. Membership is open to staff of the UN, affiliated agencies, retirees and their families. UNFCU currently has more than 91,000 members, who reside in over 200 countries and territories. Headquartered and with branches in New York City, UNFCU has representative offices in Geneva, Switzerland, Vienna, Austria, Nairobi, Kenya and Rome, Italy. For more information about UNFCU, please visit its website at

BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software Inc., are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other BMC trademarks, service marks, and logos may be registered or pending registration in the U.S. or in other countries. All other trademarks or registered trademarks are the property of their respective owners. © Copyright 2011 BMC Software, Inc.

ITIL® is a registered trademark, and a registered community trademark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office, and is used here by BMC Software, Inc., under license from and with the permission of OGC.

Copyright Business Wire 2010