Galaxy Software Services (GSS), a Taiwan-based software consultancy, is using mainframe solutions from BMC Software (NASDAQ: BMC) to help top Asian banks and telecommunications companies maximize results and avoid costly processing delays.

In emerging markets, where more applications are moving to the mainframe and mainframe data is available around the clock, IT depends on the mainframe to deliver high availability, strong return on investment, and performance to meet service-level agreements. Combined with its reputation for reliability, the mainframe’s flexibility is attracting new and varied workloads. It remains one of the most important platforms for delivering critical business services in the insurance, telecommunications and financial industries.

BMC works with GSS to provide mainframe solutions that increase efficiency through automation and resource-conserving technologies. Whether it is using intelligent tools, managing performance, or CPU consumption, GSS provides its customers with superior tools to optimize their mainframes to run efficiently at a reduced cost.

Some examples of the many successes GSS customers have achieved include:
  • A large telecommunications company reorganized IMS databases 40 percent faster with BMC’s MAXM Reorg/EP for IMS solution, which allows read-access to the database as it is reorganized;
  • At a large bank, BMC’s MainView Batch Optimizer software ensured all jobs were completed during the batch window, avoiding delays and incomplete jobs that could have jeopardized operations and led to penalties from regulators. With MainView Batch Optimizer they were able to reduce the batch job time by 25 percent and ultimately the bank was able to delay a CPU upgrade.
  • A steel manufacturer used BMC’s MainView for DB2 to improve availability of critical databases and applications and reduce CPU requirements by 30 percent.

Regarded as one of the most advanced users of IT service management in Asia, GSS is leveraging BMC solutions to help customers’ IT better support their businesses.

“This is an exercise in smarter process controls, not more processing power,” said Charles Yang, manager of GSS’ system management software and services business unit. “IT operations must move from reactive to proactive service levels and make customers immediately aware of exceptions. Pre-set thresholds mean we can intervene before issues become problematic – if resources are getting thin, then we can act before things turn bad.”

Business runs on IT. IT runs on BMC Software.

Business thrives when IT runs smarter, faster and stronger. That’s why the most demanding IT organizations in the world rely on BMC Software across distributed, mainframe, virtual and cloud environments. Recognized as the leader in Business Service Management, BMC offers a comprehensive approach and unified platform that helps IT organizations cut cost, reduce risk and drive business profit. For the four fiscal quarters ended September 30, 2010, BMC revenue was approximately $1.96 billion. Visit for more information.

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