Hewitt Associates, a global human resources consulting and outsourcing company, announced today that it was ranked #87 on the 2010 InformationWeek 500—a list of the nation's 500 most innovative users of information technology. InformationWeek recognized Hewitt for developing and implementing its Back Office User Interface (BOUI), a customized, back-end technology application that automates and enhances various tasks performed by the company’s operations group in HR Business Process Outsourcing (BPO). This level of automation has enabled Hewitt to improve data accuracy, reduce human capital resources and lower its ongoing operations cost by millions of dollars. "With an average of 10 million HR and Payroll transaction volumes expected each month across all of our clients, technology investments are critical to ensure that Hewitt’s capabilities remain differentiated and cutting edge," said Matthew Heckler, chief information officer for Hewitt’s HR BPO business. "With BOUI, we’re now able to quickly solve operations issues, significantly reduce costs and increase scale in a way that our competitors cannot match.” The BOUI application has made a significant difference in helping Hewitt develop and maintain successful outsourcing partnerships with its clients. Results from a recent client satisfaction survey show that 95 percent of Hewitt’s outsourcing clients say its error handling capability is outstanding, and 100 percent believe that the innovative technology Hewitt offers helps them reduce rework and increase efficiency. “For 22 years, the InformationWeek 500 has honored the most innovative users of business technology,” said Rob Preston, InformationWeek’s editor in chief. “As we start to emerge from the worst recession in decades, the IT focus is now on driving growth—new sources of revenue, new relationships with customers, even new business models. This year’s ranking placed special emphasis on those companies and business technology executives leading that charge.” InformationWeek identifies and honors the nation's most innovative users of information technology with its annual 500 listing and tracks the technology, strategies, investments and administrative practices of America’s best-known companies. The InformationWeek 500 rankings are unique among corporate rankings as they spotlight the power of innovation in information technology, rather than simply identifying the biggest IT spenders. Additional details on the InformationWeek 500 can be found at www.informationweek.com/iw500/. About Hewitt Associates
Hewitt Associates (NYSE: HEW) provides leading organizations around the world with expert human resources consulting and outsourcing solutions to help them anticipate and solve their most complex benefits, talent, and related financial challenges. Hewitt works with companies to design, implement, communicate, and administer a wide range of human resources, retirement, investment management, health care, compensation, and talent management strategies. With a history of exceptional client service since 1940, Hewitt has offices in more than 30 countries and employs approximately 23,000 associates who are helping make the world a better place to work. For more information, please visit www.hewitt.com.About InformationWeek Business Technology Network ( http://www.informationweek.com/) The InformationWeek Business Technology Network provides IT executives with unique analysis and tools that parallel their work flow – from defining and framing objectives through to the evaluation and recommendation of solutions. Anchored by InformationWeek, the multimedia powerhouse that looks across the enterprise, the network scales across the most critical technology categories with online properties like DarkReading.com (security), IntelligentEnterprise.com (application architecture), NetworkComputing.com (networking and communications) and PlugintotheCloud.com (cloud computing). The network also provides focused content for key IT audiences, such as CIOs, developers, SMBs and IT Support Managers via InformationWeek Global CIO, Dr. Dobb's, InformationWeek SMB, and HDI respectively, as well as vital vertical industries with InformationWeek Financial Services, Government and Healthcare sites. Content is at the nucleus of our information distribution strategy, and the network provides a deep and rich portfolio of decision-making tools and peer based research through InformationWeek Analytics, the leading service for peer-based IT research and analysis. IT professionals turn to our experts and communities to stay informed, get advice and research technologies to make strategic business decisions. The InformationWeek Business Technology Network is part of UBM TechWeb.