No. 3: Sony ( SNE) Complaint: VAIO laptops catch fire. Response: Microsoft (MSFT). Windows. Vista.
No. 2: Toyota ( TM) Complaint: Sticky gas pedals. Response: Are you kidding me?! You're pressing your foot down wrong!
No. 1: BP ( BP) Complaint: Double pipe casing may be safer for deep water drilling. Response: Well, Steve Jobs prefers the look and feel of the slimmer, tapered single casing pipe. --Written by Scott Moritz in New York.