The other bottom companies in reputation were Delta Airlines ( DAL); Bank of America ( BAC); JPMorgan Chase ( JPM); and Citigroup ( C). The 81% of poll respondents expressing continued bitterness towards business was down from 88% in last year's business reputation poll. However, the 81% was still the second-worst reputational ranking for corporate America, behind last year's 88%, since Harris Interactive began the poll. In fact, the poll has always revealed a majority negative opinion on businesses. The lowest-ever percentage of survey respondents indicating that the business world's reputation was "not good" or "terrible" was 68% in 2002. The more encouraging news for corporate America may be that there was a 50% increase in the number of Americans who said that the state of business reputation was "good", moving from 12% to 18% -- and it was the first such increase in four years, according to Harris Interactive. -- Reported by Eric Rosenbaum in New York. Follow TheStreet.com on Twitter and become a fan on Facebook.