Many stores are getting stricter with their return polices, but the seven retailers on this list generally accept returns for a longer period of time, don’t require a receipt or take back products even after they’ve been opened - or all three.
It may be the thought that counts, but sometimes even a well-intentioned gift needs to be returned, and in that case what really counts is how much of a hassle it will be to return it. Unfortunately when it comes to return policies, many stores have lost the Christmas spirit. “I think that stores overall have become a little bit more strict with their return policies, which is a sign of the times given our economic situation,” says Jeanette Pavini, a household savings expert for Coupons.com. “If their return policies are a little more strict, they lose a little less money as a business.” In fact, one survey last month from the National Retail Federation found that nearly 13% of businesses planned to tighten their return policies during the holidays this year in order to stave off “excess return fraud,” up from 10.9% who intended to do so in November 2010. Not every business is a scrooge when it comes to return policies, though. E-commerce companies in particular are well known for offering liberal policies in an attempt to persuade otherwise hesitant customers to do their shopping online, and several big-name department stores and retailers continue to be lenient with returns. However, even the best stores have restrictions that customers should know about in advance to avoid the risk of losing money later. MainStreet partnered with Coupons.com to highlight a few retailers with the most consumer-friendly return policies either because they accept returns longer, don’t require a receipt or take back opened products – or all of the above. It’s worth noting that even the best of these stores have some restrictions about when and what you can return, but in general, if you’re dealing with one of these retailers, your post-holiday return frenzy should be a little bit less stressful. Photo Credit: Andrew Currie