WHEELING, W.V., June 15, 2020 /PRNewswire/ -- WesBanco, Inc. (Nasdaq: WSBC), a diversified, multi-state bank holding company, announces that its affiliate, WesBanco Bank, has again been named to Forbes magazine's second annual ranking of the World's Best Banks, which was based on customer satisfaction and consumer feedback. With solid scores across the survey, WesBanco received very high scores for 'customer services', 'financial advice', 'satisfaction', and 'digital services'.
"WesBanco is proud to have been again named one of the world's best banks by Forbes magazine," said Todd F. Clossin, WesBanco President and Chief Executive Officer. "For 150 years, our commitment to serving our neighbors and their businesses has never wavered, as we have maintained our strong community roots and focus on building trusted relationships. This recognition is a testament to the hard work and dedication of all our employees as they focus on our 'Better Banking Pledge' to deliver superior customer service and strive to maintain a premier financial institution for our customers."
Mr. Clossin added, "WesBanco prides itself on delivering large bank capabilities with a community bank feel, and is fortunate to be in a position to provide support to others during this unprecedented time. Our customer-centric service culture is focused on building long-term customer relationships by pledging to serve our customers' personal financial needs and help grow their businesses. We offer a wide variety of business and personal transaction account options; competitive business and personal lending services; a full range of online and mobile banking options; a full suite of commercial banking products and services; and trust, wealth management, securities brokerage, and private banking services through our century-old Trust and Investment Services department."
Forbes magazine partnered with market research firm Statista to measure the best banks in nearly two dozen countries. Statista surveyed more than 40,000 customers around the globe for their opinions on their current and former banking relationships. The banks were rated on overall recommendation and satisfaction, as well as five sub-dimensions (trust, terms and conditions, customer services, digital services, and financial advice). Based on the total evaluations collected, there were 75 banks identified and ranked in the United States, the most of the nearly two dozen countries included in the survey.
About WesBanco, Inc.Founded in 1870, WesBanco, Inc. ( www.wesbanco.com) is a diversified and balanced financial services company that delivers large bank capabilities with a community bank feel. Our distinct long-term growth strategies are built upon unique sustainable advantages permitting us to span six states with meaningful market share. Built upon our 'Better Banking Pledge', our customer-centric service culture is focused on growing long-term relationships by pledging to serve all personal and business customer needs efficiently and effectively. In addition to a full range of online and mobile banking options and a full-suite of commercial products and services, WesBanco provides trust, wealth management, securities brokerage, and private banking services through our century-old Trust and Investment Services department, with approximately $4.1 billion of assets under management (as of March 31, 2020). WesBanco's banking subsidiary, WesBanco Bank, Inc., operates 236 financial centers in the states of Indiana, Kentucky, Maryland, Ohio, Pennsylvania, and West Virginia. Additionally, WesBanco operates an insurance agency, WesBanco Insurance Services, Inc., and a full service broker/dealer, WesBanco Securities, Inc.
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SOURCE WesBanco Bank, Inc.