What Would Make You a Happy Flyer?

Fill out <I>TSC's</I> annual air-traveler survey and tell those CEOs what you think.
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OK, you've all seen the ads for those books purporting to let you in on the secrets to success with women. Or men, as the case may be. Just a quick read and you are guaranteed a happier life, better sex, and a gig on

Who Wants to Be a Millionaire?

In the case of business travel, we've heard what the experts think, and we know what the airlines

think

business travelers want, but we aren't sure that more leg room is it. Or is it?

Only you,

TSC

road warriors, can tell us.

Yes, as promised, it's survey time once again here at Traveling with Wings.

And if every one of you reading this does not send in a response, I will take it personally. I mean, it would give me no greater pleasure than to pass along your responses when I next talk to Jim Goodwin, CEO of

United Airlines

and parent company

UAL

(UAL) - Get Report

-- and have the opportunity to harass him about United's abysmal baggage-handling record.

So, here you go. Now is your chance to be a star.

And, as always, we will give away goodies as an added incentive for participation. For all who participate, we'll randomly select three who will receive their choice of a

TSC

shirt, hat, or a sleek and shiny stainless-steel

TSC

coffee mug.

Just cut and paste these survey questions into your email, mark the appropriate boxes and add your comments, then send it back to me with "TSC Survey" in the subject header. Send them to

hhegeman@planebusiness.com before midnight on June 17.

1.

When traveling on business with a choice of airlines, which factor is usually the most important in determining which airline you take?

__A. Flight schedule

__B. Airline (frequent flyer affiliation)

__C. Price

__D. Ability to upgrade

__E. Other (please specify)

2.

In the last 12 months, what one incident occurred while flying on business that made you the angriest? (Please describe, using names of guilty parties, and how, or if, the situation was, or was not, resolved.)

3.

In the last 12 months, what one airline has consistently disappointed you in terms of level of service? (Additional comments are welcome.)

__A. Alaska Airlines

__B. American Airlines

__C. America West

__D. Continental

__E. Delta Air Lines

__F. Northwest

__G. Southwest Airlines

__H. TWA

__I. United Airlines

__J. US Airways

__K. Other (please specify)

4.

In the last 12 months, what one airline has consistently done a good job in terms of level of service? (Additional comments are welcome.)

__A. Alaska Airlines

__B. American Airlines

__C. America West

__D. Continental

__E. Delta Air Lines

__F. Northwest

__G. Southwest Airlines

__H. TWA

__I. United Airlines

__J. US Airways

__K. Other (please specify)

5.

If you were talking to an airline CEO, how would you rank the following, in terms of things that would make you more likely to fly his or her airline over that of a competitor?

__A. Easier upgrades

__B. Easier ticketing and check-in procedures

__C. Timely arrivals

__D. Lower fares

__E. More leg room

__F. Better food

__G. More onboard storage space

__H. Other (please specify)

6.

What is the one thing you wish airlines would change that would make your life as a business traveler easier?

7.

Have you had an encounter with a "baggage sizer" in the last year that forced you to check a piece of luggage you really wanted to take onboard with you?

__Yes

__No

8.

How annoyed are you by airlines with no standard onboard carry-on policies?

__Not very

__Somewhat

__Very

We'll be back in three weeks with your comments and the all-important answer to the question of what business travelers

really

want.

Holly Hegeman, based in Barrington, Rhode Island, pilots the Wing Tips column for TheStreet.com. At time of publication, Hegeman held no positions in any securities mentioned in this column, although holdings can change at any time. Under no circumstances does the information in this column represent a recommendation to buy or sell stocks. You can usually find Hegeman, publisher of PlaneBusiness Banter, buzzing around her airline industry Web site at

www.planebusiness.com. While she cannot provide investment advice or recommendations, she welcomes your feedback at

hhegeman@planebusiness.com.