McDonald's Sets Stringent Rules for Dine-In Reopening

Mish

In a 59-page guide the  world’s largest fast-food company requires is US franchisees enforce distancing and change store layouts.

“We ask that you remember: We only get one chance to do this the right way,” the guide says as McDonald's Sets Conditions for Restaurant Reopenings.

New Rules

  1. Close public soda fountains or deploy a staff member to operate them
  2. Clean Bathrooms Every Half-Hour
  3. Foot-pulls to allow customers to open bathroom doors without using their hands
  4. All service workers also need to be outfitted with masks and gloves
  5. Make face shields available for customers in jurisdictions requiring them
  6. Employees should undergo wellness and temperature checks
  7. Employees must wash their hands every hour 
  8. Tables should be removed or closed off to allow 6 feet between customers
  9.  Wipe down surfaces including door handles, trash lids, counters and credit-card machines every 30 minutes
  10. If a customer wearing a mask is worried about interacting with others who aren’t, employees should find the guest another spot to sit or offer to bring food to their car,
  11. Workers are to bring food to customers in a bag folded closed twice, on a tray removed as soon as a diner verifies it is correct. 
  12. Workers should make customers feel welcome with a thumbs-up, hand signals or a verbal greeting,
  13. Abide by state and local laws

Pertinent Comment

We have a responsibility to get this right, and sometimes doing the right thing takes time,” a company spokesman said Wednesday.

In contrast to other business owners who demand the right to open when they want unders no conditions at all, McDonald's says it has a responsibility to do things right.

Should there be a legal responsibility or is it simply good business?

Mish

Comments (37)
No. 1-18
tokidoki
tokidoki

Someone, please call the Wisconsin Supreme Court!!!

numike
numike

clean bathrooms every half hour Thank You! The abundance of discarded needles on the floor of the bathrooms has become annoying

Tony Bennett
Tony Bennett

C'mon, how many of those rules will be followed ... especially after a week or so?

Mark Cuban last week wrote up how he hired a firm to secret shop hundreds of retailers / restaurants in Dallas area to see how compliant with state's opening up guidelines. Needless to say, the results Were Not Pretty,

michiganmoon
michiganmoon

I think McDonald's is being smart and will retain some customers due to this, but those policies will be costly and many restaurants already have some thin profit margins at times.

I would think restaurants in general will see declines in customers (blocking off tables), declines in employing people, and an increase in prices.

Mr. Purple
Mr. Purple

That list is the most depressing thing I've ever seen. I truly don't want to live in that world.

CautiousObserver
CautiousObserver

Good for the profitability of take-out only models. Bad for everyone else. There is a big fixed overhead for real estate and now dine-in restaurants can only use a fraction of what they are paying for? Many restaurants make their entire day on one meal like a very busy lunch hour when they turnover tables 3 times and everything is packed. The new model is not going work financially.

Bam_Man
Bam_Man

Dropped my 1995 BMW M3 (yes, a 1995) off for service at my local mechanic yesterday. He says his business is off by at least 30% and he has had to spend an additional $500 a week on hand sanitizer and disinfectant wipes - when he can find them.

A lot of businesses - especially restaurants - are never going to re-open or will go bust within weeks of re-opening.

Zardoz
Zardoz

That'll last until some selfish, entitled 'patriot' assaults some poor schlub making 7 bucks an hour because 'muh freedums!'

JanNL
JanNL

I suspect that ultimately full containment and eradication is (would have been) less costly for a service economy than the half measures we are now stuck with.

Webej
Webej

I would like to know how you eat a quarter pounder while sporting a face shield?

Webej
Webej

I have another question. Are there any rules against fat fucks and old farts, since they are the ones who require a ventilator as a gesture of last rites?

Six000mileyear
Six000mileyear

New menu item: McCovid.

DBG8489
DBG8489

Our athletic training facility is about to re-open and we have spent the last two weeks - hundreds of hours and thousands of dollars, both of which will surely multiply over the coming months - trying to do everything we can to accomplish one thing:

Make people feel safe.

Think about that.

TimeToTest
TimeToTest

Reading that list is funny.

We will call it things that are started and relaxed after a week.

Also kinda hard to do this when chopping worker count.

bowwow
bowwow

I envision Ronald McDonald face masks and a lot of interior partitions. Signs that read No Talking, No Coughing, No Sneezing. All customers, workers, vendors, wash hands on the way in and wash hands again on the way out and wipe hands with individually wrapped Ronald McDonald disposable towels.

I assume it's important for the economy for McDonalds to succeed. I get the impression that people either like their food or won't touch the stuff, with not much in-between. Ideally, they should cater to the customer base by bringing back things like the dollar menu, which is probably impossible in most locations.

BrainDamagedBiden
BrainDamagedBiden

Not sure which is more detrimental to your health, going out to a public restaurant during a pandemic or eating McDonald's food.

LarryK
LarryK

Or its corporate blather catering to the lowest common denominator.

And lets be honest, businesses depend on customers using them....so if the "other" businesses who open without restrictions lose large amounts of customers, they will change. If you walk into a McDonalds and it feels like you are eating in an emergency room at a local hospital.....and customers dont like that, they will lose business and have to change as well.

I think it will say a lot about the food when they are delivering it you at a distance, double folded, on a removed tray, wearing a hazmat suit. While it sounds about right for fast "food", its not very appetizing

SteveVT
SteveVT

Chick-Fil-A is already doing those things in their drivethru lanes. I wonder how often the trays get wiped down.


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