Even though Uber Technologies Inc. has found itself a new CEO, its problems are likely far from over.
Newly appointed chief executive Dara Khosrowshahi is staring down at a company that's losing billions of dollars each year and a management team that has seemingly few ideas on how it can achieve profitability. On top of that, it faces several ongoing lawsuits -- one with a major shareholder and another brought by internet giant Alphabet Inc.'s (GOOGL) - Get Alphabet Inc. Class A Report Waymo -- and increasing skepticism about its high-flying $68 billion valuation.
Elevation Partners' co-founder Roger McNamee.
Elevation Partners' co-founder Roger McNamee, who was an early investor in Facebook Inc. (FB) - Get Meta Platforms Inc. Class A Report and Alphabet, said Khosrowshahi really has no choice but to pull back on some of Uber's bets, including its aggressive overseas expansion and ambitious self-driving car program. Uber can still expand internationally, he added, but they shouldn't be "setting money on fire" in new markets anymore. McNamee also believes there are some fundamental unanswered questions about the sustainability of Uber's underlying business.
"If I were the new CEO, the first thing I would do is order a forensic audit of the business," McNamee told TheStreet. "I have no reason to believe there's something wrong with the numbers, but there's been something wrong with literally everything else. This was a company not even remotely troubled by rules and regulations -- no rules and regulations applied to them."
On numerous occasions, Uber has repeatedly tested the limits of regulators, while depending on shady business tactics to grow the ride-hailing service, as part of its grow-at-all-costs attitude. Most recently, Uber said it was cooperating with the Department of Justice as officials investigate whether it violated a U.S. law against foreign bribery. It's also the subject of another DOJ investigation into its "Greyball" software, a tool that Uber used to evade law enforcement agencies trying to crack down on it in areas where its service hadn't yet been approved.
Ride-hailing rival Lyft Inc. has previously accused Uber of using a secret program called "Hell," which allowed Uber to see how many Lyft drivers were able to give rides and what they were charging. Additionally, the California Department of Motor Vehicles forced Uber to stop testing self-driving cars in the state after the company refused to apply for a simple $150 permit.
McNamee believes Waymo's lawsuit over alleged stolen trade secrets could potentially cripple Uber's self-driving car program. This is a huge risk for Uber because the company has put money and faith into it becoming a major part of its future.
"They are not in control of their situation now," McNamee explained. "If Google only gets paid for the harm done already, that's probably low- to single-digit billions. My point is they could lose the suit to Google and be out of business. At this point, I think for the folks that were investors, you're in a dare to get your money back."
Ultimately, Khosrowshahi has to set a new tone for Uber that breaks from former CEO Travis Kalanick's personality, McNamee said. But the "core question" surrounding Uber's sustainability might be whether its success was tied to Kalanick specifically.
"Uber has created a great idea and a great brand, so you'd expect it to survive," McNamee said. "But there have been a lot of great things that didn't survive."
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