Thousands of Disney+ users had their account credentials hacked and placed on the dark web, according to multiple reports, with some users reportedly claiming to be unable to log in after their email addresses and passwords were changed.
Walt Disney (DIS) - Get Report released a statement saying that its security systems have not been compromised and that it "takes the privacy and security of our users' data very seriously and there is no indication of a security breach on Disney+."
A report by PC World suggested that Disney+ users themselves may be responsible for the "hacks."
The culprit may be users who reuse passwords across multiple platforms, giving hackers who have those previous passwords access to whatever service users repeat their passwords on.
Analysts at ZDNet also said that user error most likely is the culprit for the security breaches.
"What Disney+ is facing right now is what other streaming services have been fighting against for years. Hacking forums have been overflowing with hacked Amazon Prime, Hulu, and Netflix accounts. The reason hackers are still putting up new accounts for sale on a regular basis is because people are buying," the researchers wrote. "The advice for Disney+ account holders is to use unique passwords for their accounts."
The media giant announced a week after the launch of its streaming service that it had 10 million subscribers to Disney+.