Texting is a quick way to talk on the go but 51% have been disappointed by a text. A Vonage study found that the telephone whether mobile or landline is still the preferred method of communication by many. That's because the tone and emotion in a person's voice helps to paint a complete picture. If a conversation requires more than one follow up question, it's a sign that you may want to call instead of text. Even the tech savvy millennial calls to gab about special events. Although it varies, important news like engagement, anniversaries, Mother's Day, Graduation and the Birth of a child are all occasions that warrant a phone call.