Category Breakdowns, Part 1

With the overall scores from our survey pretty clustered, it might seem like the top online brokers are practically the same. But those scores actually mask some significant spreads between brokers on certain features. This piece examines how our eight most-used brokers fared in the six categories that were most important to respondents.

Respondents scored reliability, order execution, commission price, speed of order confirmation, ease of use and customer service the most important features in choosing an online broker. ...