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Online Broker Survey: Brokers Improve, but Many Customers Still Dissatisfied

 

Surprise. Online brokerage customers are actually happier with their brokers than they were six months ago.

According to TheStreet.com's latest Online Broker Survey, brokers are doing a better job providing reliable Web sites, real-time quotes, fast order confirmation and good execution prices. Most importantly, customers say they are having fewer problems getting access to their accounts, and when there are problems, they are resolved faster.

How Often Are You Unable to Access Your Account?
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