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IBM Chief: The Future Is Services

Stock quotes in this article: IBM , MSFT , JAVA , HPQ , PRGS , ORCL , SAP  

IBM(IBM Quote) is betting big on consulting services to drive its revenue growth over the coming years, according to Sam Palmisano, the company's CEO, who made a rare public appearance at the company's annual investor meeting Wednesday in New York.

"We think that this space will be as large as Enterprise Resource Planning in the next five years," he said, alluding to the phenomenal growth of business management software. "Services has been a terrific story -- we now have the best margins in the service business of anybody."

IBM's overall gross profit margin reached 43.4% in its recent first quarter, up from 41.5% from the prior year, thanks to improving services and software margins. ...

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