Ombudsman: Iowa Lottery Should Focus On Fraud

MICHAEL J. CRUMB

DES MOINES, Iowa (AP) — The state ombudsman's office released a report Tuesday that criticizes the Iowa Lottery for failing to protect its customers from fraud and theft by retailers.

The 210-page report includes 60 recommendations for improving customer security and retailer accountability.

"In general, the Ombudsman found that the lottery has maintained a weak, reactive enforcement system that fails to detect retailer dishonesty independently of customer complaints," Ombudsman Bill Angrick said in a news release that accompanied the report. ...