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IBM Targets Microsoft's Office Franchise

Stock quotes in this article: GOOG , ADBE , IBM  

SAN FRANCISCO -- IBM(IBM Quote) wants to take a bite out of Microsoft's(MSFT Quote) lunch.

But it will have to get in line.

On Tuesday, Big Blue launched a support service and new product aimed at eroding the Office software franchise and Microsoft's small-business server market.

The move comes as Microsoft, under assault from free desktop software offered by Google(GOOG Quote) and on-demand software from a host of start-ups, moves toward a mix of traditional licensed software that works with subscription-based services, which it bills as software plus services. ...

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