Grow Your Biz: From eBay and Beyond

Written by Gail Goodmanof Entrepreneur.com

Setting up shop on eBay(EBAY Quote), Amazon (AMZN Quote), ProStores and other auction and e-commerce sites is a great way to live the entrepreneurial dream. The problem is you're not alone.

Competition for buyers is fierce in this vast, virtual marketplace. Unless you give customers a reason to return after the initial sale, they may be gone in a click. Once someone finds you and makes a purchase, it's your job to retain that customer for future purchases....