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Another winter storm, another problem for JetBlue(JBLU Quote).
The New York-based carrier promised travelers it learned its lesson after stranding thousands of fliers during a February storm, and it adopted a customer bill of rights intended to make the JetBlue experience more fulfilling.
So when another weather system started dumping snow and ice on the Northeast early Friday, it joined other airlines in canceling and delaying dozens and dozens of flights. Now if only JetBlue ticketholders could find out whether they should even bother to go to the airport. And if so, when. ...
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