Payment-System Discontent Spreads at eBay

It's not just the little guys who are upset.

Online auctioneer eBay (EBAY Quote) also may have alienated some large corporate clients with its new automated checkout process, people in the auctions business say. At least one big customer has pulled its auction listings from the site since eBay rolled out the new system, aptly dubbed Checkout, last month.

Mitsubishi Electric Automation, a division of Japan's Mitsubishi Electric that sells gear such as generators to other businesses, has suspended its auctions because of concerns the new feature would interfere with the company's own auction payment system, says Scott Whitsitt, manager of Internet business for the firm. ...