- Digital experiences and functionality that allow cardmembers to be in control of their accounts.
- Cardmembers can monitor account activity, pay bills, receive alerts, and earn and redeem rewards at their convenience.
- U.S.-based Customer Care Centers where there is always a live person to help 24/7.
- Discover Card customers are served by thousands of committed employees in Lake Park, Utah; Phoenix, Arizona; New Albany, Ohio; and New Castle, Delaware.
- Free FICO ® Credit Scores to give cardmembers information they can use to stay on top of their credit.
- Discover is the first major credit card issuer to provide free FICO ® Scores directly to its cardmembers on their monthly statements and online. In addition to the scores on discover.com, Discover provides key factors explaining what may have influenced a score.
- The new flagship Discover it Card with a unique set of features built upon the pillars of fairness, safety, generous rewards, flexibility and live customer service.
- The Discover it Card provides cardmembers the option to pay their bills online or by phone until midnight Eastern time, and gives 5% Cashback Bonus ® in revolving categories that change each quarter when you sign up for 5% up to the quarterly maximum and an automatic 1% Cashback Bonus on all other purchases.
- A new shopping experience known as Discover Deals, which provides offers and rewards in stores or when shopping online.
- Discover Deals makes it easy to shop, save and earn extra rewards from popular brands in stores or online. Cardmembers can find deals on their phones, tablets or computers to receive instant savings at checkout, as statement credits and through extra rewards.
CORRECTING and REPLACING Consumers Rank Discover in a Tie for Highest Customer Satisfaction in J.D. Power Study
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