Cornerstone OnDemand (NASDAQ: CSOD) announced today that Hyatt, a leading global hospitality brand, is using Cornerstone’s unified, cloud-based talent management software, including solutions for performance management, succession planning and compensation, to support career growth and mobility among its associates in its Americas region, and to deliver on its mission of being the hospitality brand of choice among colleagues, owners and guests around the world.
With a reputation for being great places to work, Hyatt hotels understand that the key to creating a remarkable guest experience around the world is an engaged, close-knit workforce focused on extending authentic hospitality. 1 Hyatt associates can move across the company’s brands and locations — which can help them develop new skills, gain global experience and connect with other associates in the Hyatt family.
With a growing portfolio of hotel brands, Hyatt’s talent team sought to gain a better understanding of its associates in its Americas region in order to respond more quickly to internal demand for talent. Using Cornerstone Performance and Cornerstone Succession, Hyatt is able to more effectively develop these associates throughout their careers by having access to real-time talent and performance data. This allows the talent team to proactively identify high potential associates, source internal talent, provide personalized development experiences and plan for future talent needs.
Facilitating Career Growth Among AssociatesHyatt’s first step using Cornerstone was to create a career resumé and preferences option within Cornerstone Performance, which gave the talent team increased visibility into colleagues’ career preferences and previously hidden pockets of skills and expertise. The company also jumpstarted its talent review process, using the system to facilitate reviews every six months and support individualized career paths — resulting in greater engagement among its associates and better awareness of the opportunities available to them within the organization.
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