DUBLIN and BOSTON, July 15, 2014 /PRNewswire/ -- Fleetmatics Group PLC (NYSE: FLTX), a leading global provider of software-as-a-service (SaaS)-based mobile workforce solutions for service-based businesses of all sizes, will be hosting a webinar entitled 'The New Rules of Customer Engagement' on Tuesday, July 22, 2014, at 11 a.m. Central Daylight Time. The webinar will be led by Daniel Newman, author of Millennial CEO and The New Rules of Customer Engagement, and will provide guidance on how to use digital tools to grow revenue and improve customer satisfaction within a small or medium-sized business.
Word of mouth is one of the most powerful influencers of business success. Having satisfied customers is one thing, but even more critical is getting those same customers to share their experience. Newman will give tips on how to build an organization that fosters an engaged and excited customer base.
"As part of Fleetmatics' ongoing mission to help businesses run smarter, we have teamed up with industry leader and author Daniel Newman to offer this webinar," said Kathleen Finato, Fleetmatics Chief Marketing Officer. "His expertise in customer engagement will provide powerful insights and clarity for business owners."
The first 100 people to register for the webinar and attend will also get a free copy of Newman's book, The New Rules of Customer Engagement. The event is free to attend, is open to the public, and will last approximately one hour.Register for the webinar at the following link: http://info.fleetmatics.com/new-rules-customer-engagement-webinar Read more about Daniel Newman on his website. About Fleetmatics Group PLCFleetmatics Group PLC is a leading global provider of mobile workforce solutions for service-based businesses of all sizes delivered as software-as-a-service (SaaS). Our solutions enable businesses to meet the challenges associated with managing local fleets, and improve the productivity of their mobile workforces, by extracting actionable business intelligence from real-time and historical vehicle and driver behavioral data. Fleetmatics Group's intuitive, cost-effective Web-based solutions provide fleet operators with visibility into vehicle location, fuel usage, speed and mileage, and other insights into their mobile workforce, enabling them to reduce operating and capital costs, as well as increase revenue. An integrated, full-featured mobile workforce management product provides additional efficiencies related to job management by empowering the field worker and speeding the job completion process - quote through payment. As of March 31, 2014, Fleetmatics served approximately 23,000 customers, with about 472,000 vehicles worldwide. To learn more about Fleetmatics, visit www.fleetmatics.com. Media Contact: Juli BurdaFleetmatics Juli.Burda@fleetmatics.comOffice: 847-378-4398 Logo - http://photos.prnewswire.com/prnh/20140226/NE72164LOGO-a SOURCE Fleetmatics Group PLC