DALLAS, July 10, 2014 /PRNewswire/ -- Alliance Data Systems Corporation (NYSE: ADS), a leading provider of loyalty and marketing solutions derived from transaction-rich data, today provided an update on its European-based business BrandLoyalty, one of the largest and most successful data-driven loyalty marketers outside of the Americas. BrandLoyalty currently operates loyalty programs with high-frequency retailers on three continents, including its first initiative in China's second-largest province, Shandong, with more than 96 million people.
BrandLoyalty is a leader in transactional and emotional loyalty, creating immediate changes in consumer behavior through promotional campaign-driven loyalty programs. BrandLoyalty's suite of products focuses on shorter-term promotional loyalty programs (12-20 week periods) that generate real-time customer engagement in both traditional and digital channels. In November 2013, Alliance Data announced an agreement to acquire a 60% ownership stake in BrandLoyalty; the transaction was completed in January 2014.
For each program, BrandLoyalty analyzes each market's spending trends around the retailer's trade or "selling" area. It then identifies patterns among local market consumers and combines these insights with retailer data to identify specific target segments within the customer base. A tailored promotional loyalty program is then created to reward key customer segments based on their spending levels. Each visit will result in real-time rewards, such as points, which are collected and then redeemed for merchandise that customers pick up from each store. A mobile app can also be downloaded, enabling consumers to collect the points digitally.
New initiatives launched by BrandLoyalty during the second quarter of 2014 include promotional loyalty programs with leading high-frequency retailers across Europe and Asia, including Italy, France, Netherlands, Croatia, Slovenia and Taiwan. Two new partnerships also mark BrandLoyalty's expansion into the key consumer markets of Russia and China.Strength in European Markets (Programs In-Market)
- Germany: Partnership with WASGAU, a supermarket chain in the southwestern German region of Rhineland-Palatinate, specializing in providing fresh foods under its WASGAU Bakery and WASGAU Butcher brands. The loyalty promotion is being offered in WASGAU's 90 locations, enabling customers to collect points to redeem for high-end Silit cookware.
- Italy: Esselunga Superstores are recognized as one of the leading retailers throughout Italy. During a six-week program, 146 participating stores are offering loyal Esselunga customers the opportunity to collect points for purchases made to acquire commemorative editions of four historical Adidas World Cup match soccer balls.
- Netherlands: BrandLoyalty launched two programs with supermarkets C1000, a national chain with 222 store locations, and Dirk, with 106 participating locations. Both prominent Dutch brands are known for innovative store formats and currently offer a loyalty program where customers collect stamps for merchandise redemption items.
- France: BrandLoyalty launched its fifth loyalty program initiative with France's fourth-largest mass merchandise retailer. The 18-week stamp collection-based program incents shoppers to earn enough stamps to redeem for towels and bed linens.
- China: BrandLoyalty launched its first program with new client SPAR Shandong Jiajiayue, which operates large hypermarket- or supermarket-style retailers with more than 400 stores within the Shandong province, home to more than 96 million consumers. The current 18-week program operates in 232 locations and offers premium German Arzberg porcelain dinnerware and tableware products for redemption.
- Taiwan: BrandLoyalty's second partnership with RT Mart, a large hypermarket-style grocer and retail services provider, is a 22-week program and marks the retailer's first digital-only program, and Asia's first digital stamp program for collecting and redeeming "points." In partnership with BrandLoyalty-owned IceMobile, a mobile agency for food retail, this program also marks the first of its kind for BrandLoyalty in this marketplace.
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