8x8, Inc. (NASDAQ:EGHT), a provider of cloud-based
, contact center and collaboration solutions, today announced that Barge, Waggoner, Sumner, and Cannon, Inc., one of Engineering News Record’s (ENR) Top 500 engineering and architecture firms in the U.S., has deployed 8x8 Virtual Office services to approximately 400 users in its Nashville, Tennessee headquarters and 11 other offices in Tennessee, Alabama, Georgia and Ohio. By standardizing on the 8x8 secure unified communications platform across all 12 locations, Barge Waggoner enables its talented professionals to quickly and easily collaborate with colleagues in other offices regardless of location, enhancing the agility and productivity of this widely distributed organization.
Founded in 1955, Barge Waggoner is a full-service engineering and architecture firm focused on industrial, energy, environmental, aviation, water services and land resources (private development, surface transportation, civil site design and survey) markets as well as federal government work. Before implementing 8x8’s unified communications solution, Barge Waggoner had as many as 10 different phone systems installed at its various offices. These older systems lacked modern features and functionality, such as email notification of voicemail and accompanying mobile apps. More importantly, the problems associated with having disparate phone systems were exacerbated when the firm organized to focus on vertical markets rather than geographic locations. This organization meant that professionals in areas like water plant design needed to collaborate with colleagues throughout the firm, not just in their own local offices.
“We wanted to use the talent we have anywhere,” explained Barge Waggoner’s Chief Technology Officer Paul Dougherty. “To align our business vertically, we needed a communications solution that could overcome geography and enable our specialists to efficiently consult with other employees. Dougherty initially considered standardizing the entire firm on an on-premise VoIP system, but the required capital expenditures and IT support requirements that would be needed at each location gave him pause. Lack of incremental scalability was another issue.