July 2, 2014
/PRNewswire/ -- The Hertz Corporation (
) announces the company's new protocol for rental car maintenance and cleanliness, Hertz Certified Clean & Safe, which is being rolled out to all Hertz airport and suburban locations in the U.S. For the first time, the company is sharing with customers each step taken, which includes a 35 point checklist, to prepare every car and verify the vehicle is certified clean and safe before it's rented. Once the vehicle is certified, a card signed by the representative preparing it for rental is placed on the vehicle's steering column to reassure the customer it has been certified clean and safe.
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"At Hertz we're committed to ensuring our vehicles are clean and safe before each rental," commented
Mark P. Frissora
, Hertz Chairman and CEO. "With the Certified Clean and Safe program, we're taking steps to share our internal processes, and are providing a personal touch and added sense of security for customers, knowing their rental has undergone a 35 point cleaning and inspection process prior to being rented."
At each Hertz location there is a dedicated maintenance and cleaning area where vehicle inspections are conducted. Before each vehicle is driven off the lot, it must undergo a 35 point checklist, which includes:
- Door panels/pockets
- Dashboard and steering
- Seats, front and back
- Glove compartment
- Windows, in and out
- Mirrors, in and out
- Cup holders
- Windshield and wipers
- Spare tire/tools
- Owner's manual available
- Lights, in and out
- No warning lights
- Tires and tread
- Seat belts
"I know first-hand just how important is it to make sure your vehicle is both safe and clean before hitting the road," commented
, Driver, Penske Racing. "Before every race my vehicle undergoes a similar approval process that is essential for keeping me safe. It's reassuring to know that Hertz is taking these same precautionary measures for each and every vehicle they rent."
The program was piloted at three Hertz locations:
, Dulles and
, receiving high remarks from both employees and customers on the transparency of the program. Over the coming weeks, this will become a corporate-wide protocol for all Hertz rental locations.
To learn more about the Hertz Certified Clean & Safe program, visit
Hertz operates its car rental business through the Hertz, Dollar, Thrifty and Firefly brands from approximately 11,555 corporate and licensee locations in about 145 countries in
. Hertz is the largest worldwide airport general use car rental brand, operating from approximately 10,090 corporate and licensee locations in approximately 145 countries. Dollar and Thrifty have approximately 1,400 corporate and franchise locations in approximately 75 countries. Hertz is the number one airport car rental brand in the U.S. and at 130 major airports in
. Product and service initiatives such as Hertz Gold Plus Rewards, NeverLost
, Carfirmations, Mobile Wi-Fi and unique vehicles offered through the Company's Adrenaline, Dream, Family, Fun, Green and Prestige Collections also set Hertz apart from the competition. Additionally, Hertz owns the vehicle leasing and fleet management leader Donlen Corporation, operates the Hertz 24/7 hourly car rental business and sells vehicles through its Rent2Buy program. The Company also owns a leading North American equipment rental business, Hertz Equipment Rental Corporation, which includes Hertz Entertainment Services. More information about the company can be found at
SOURCE The Hertz Corporation