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South Africa Cloud, Hosted, Managed, And Outsourcing Services Market 2012 Analysis And 2013-2017 Forecast

 

LONDON, June 17, 2014 /PRNewswire/ -- Reportbuyer.com has added a new market research report: South Africa Cloud, Hosted, Managed, and Outsourcing Services Market 2012 Analysis and 2013-2017 Forecast http://www.reportbuyer.com/telecoms/data/south_africa_cloud_hosted_managed_outsourcing_services_market_2012_analysis_2013_2017_forecast.html

This IDC study presents an assessment of the South African market for IS outsourcing, managed, hosted, and cloud services in 2012. The study contains details on market sizing and presents forecasts for the market categories for the next five years (2013-2017) and aims to answer the following questions:

  • What are IDC's forecasts for spending on IS outsourcing, managed, hosted, and cloud services in South Africa?
  • What are the assumptions behind IDC's forecast numbers? What impact have these assumptions had on IDC's market forecasts?
  • What are the latest trends in managed, cloud, and datacenter services delivery in the South Africa?
  • Who are the market leaders based on revenue, and what are their strengths, weaknesses, and strategies for the future?

"The South African IT market will continue to shift from IS outsourcing to managed and datacenter services as budgets remain under pressure and projects become smaller and more specific. End-user organizations will look to cost-effective IT delivery solutions such as cloud computing. The cloud market in South Africa is expanding, with a number of international and new local providers entering the market, and it is maturing fast due to competition with established vendors." -- Africa Software and IT Services Manager Lise Hagen, IDC South Africa.

 

 

Table of Contents

IDC Opinion

In This Study

Methodology

Situation Overview

IS Outsourcing, Managed, and Hosted Services

Background and Description of IS Outsourcing, Managed, and Hosted Services

Overview of IS Outsourcing, Managed, and Hosted Services

Decreased IT Budgets Owing to the Delayed and Prolonged Impact of the European Crisis

Increased Competition Puts Price Pressure on Various Outsourcing Services

Increased Datacenter Availability and New Service Providers

Cloud Services

Background and Description of Cloud Services

Update on the Rising Acceptance of Cloud Services

Issues Affecting Cloud

Key Verticals Contributing to Growth

IS Outsourcing, Managed, and Hosted Services by Vertical Market

Finance

Government

Communications and Media

Cloud Services by Vertical Market

Professional Services

Communications and Media

Retail and Wholesale

Competitive Landscape and Market Share Analysis

IS Outsourcing, Managed, and Hosted Services Competitive Landscape: Key Players

Dimension Data

Business Connexion

T-Systems

Cloud Services Competitive Landscape: Key Players

Salesforce

Mimecast

Sage

Future Outlook

Forecast and Assumptions

Essential Guidance

Monitoring the Changing Provider Landscape

Adapting to Changing Market Requirements

Retraining Sales Teams and Realigning Business Operations to Sell Cloud Services More Effectively

Preparing for a Multi-Cloud Approach

Addressing Security Concerns Head On

Learn More

Related Research

Definitions

Cloud Services

Eight Cloud Services Key Attributes

More Detail on Public and Private Cloud Service Deployment Models

Private Cloud Services Key Attributes (Points of Note)

Outsourcing (as an Engagement Type)

IS Outsourcing

Exceptions and Exclusions

Network and Desktop Outsourcing Services

Exceptions and Exclusions

Application Management

Hosted Application Management

Exceptions and Exclusions

Hosting Infrastructure Services

Methodology

Overview

Research Sources

Revenue Recognition

Notes on Forecasting

Synopsis

Table: South Africa Total Outsourcing Market Size (US$M) and Forecast by Sub Markets, 2012-2017

Table: Extraction Markets: Datacenter Management Services and Managed Business Continuity/Disaster Recovery, 2012-2017

Table: Cloud Services Forecast by Delivery Model in South Africa, 2012-2017

Table: Overview of Public Cloud Applications Spending (Including Professional Services and Operational Management) by Functional Market in South Africa, 2012

Table: SWOT Analysis of Dimension Data

Table: SWOT Analysis of Business Connexion

Table: SWOT Analysis of T-Systems

Table: Vendor Revenue (US$M) from Public Cloud Applications (Including Operational Management and Professional Services) in South Africa, 2012

Table: Vendor Revenue from Public Cloud PaaS (Including Professional Services and Operational Management) in South Africa, 2012

Table: Public Cloud IaaS Revenue (Including Professional Services and Operational Management) in South Africa, 2012

Table: Private Cloud Services Revenue (Professional Services and Operational Management) in South Africa, 2012

Table: SWOT Analysis of Salesforce

Table: SWOT Analysis of Mimecast

Table: SWOT Analysis of Sage

Table: Top 3 Assumptions for the Cloud, Hosted, and Outsourced Services Market in South Africa, 2013-2017

Table: Key Forecast Assumptions for the Cloud, Hosted, and Outsourced Services Market in South Africa, 2013-2017

Table: Key Cloud Services Attributes

Table: Distinctions Between Hosted Application Management and Traditional Application Management

Figure: Comparison of Holistic Outsourcing, Managed Services, and Datacenter Services

Figure: Public Cloud Computing Spending Split by Professional Services and Operational Management in South Africa, 2012

Figure: Public Cloud Computing Spending Split by Public Cloud SaaS, PaaS, and IaaS in South Africa, 2012

Figure: Vertical Share for IS Outsourcing, Managed Services, and Datacenter Services in South Africa, 2012

Figure: Public Cloud Spending by Vertical Market in South Africa, 2012

Figure: Private Cloud Spending by Vertical Market in South Africa, 2012

Figure: Market Share for Top 5 Combined IS Outsourcing, Managed Services, and Datacenter Services Providers in South Africa, 2012

Figure: Market Share for Top 5 Managed Applications Providers in South Africa in 2012 (US$M), 2012

Figure: Market Share for Top 5 IS Outsourcing Providers in South Africa, 2012

Figure: Market Share for Top 5 Managed Network Infrastructure Services Providers in South Africa, 2012

Figure: Market Share for Top 5 Hosted Application Management Providers in South Africa, 2012

Figure: Market Share for Top 5 Hosting Infrastructure Services Providers in South Africa, 2012

Figure: Dimension Data: Overview of Combined IS Outsourcing, Managed, and Datacenter Services Revenue by IDC Foundation Market, 2012

Figure: Business Connexion: Overview of the Combined IS Outsourcing, Managed, and Datacenter Services Revenue by IDC Foundation Markets, 2012

Figure: T-Systems: Overview of the Combined IS Outsourcing, Managed, and Datacenter Services Revenue by IDC Foundation Markets, 2012

Figure: Forecast by Cloud Delivery Model in South Africa, 2012--2017

Figure: Public Cloud Services Forecast by SaaS, Paas, and IaaS (Including Operational Management and Professional Services) in South Africa, 2012--2017

Figure: Cloud Services Deployment Models

 

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