. company, today announced it will provide regional fulfillment services for Walgreens and Paula’s Choice to offer their customers more affordable and faster product delivery.
With fulfillment centers strategically located across North America, eBay Enterprise helps retailers and brands quickly reach customers no matter where they live. Regional fulfillment allows clients to distribute products from various locations and deliver 99 percent of its orders within two days.
Walgreens, the largest drug retail chain in the United States, first signed with eBay Enterprise in July 2011 for distributing its West Coast Drugstore.com business and then in the fall of 2012 for Walgreens.com. This renewal agreement will provide ship-to-store and direct-to-consumer West Coast order fulfillment from the eBay Enterprise fulfillment center in Reno, Nev.
Since its inception in 1995, Washington-based makeup and skin care provider Paula’s Choice has managed all fulfillment needs through its West Coast distribution facility near Seattle. With its continued growth and expansion strategy into brick and mortar locations and potentially home shopping channels, Paula’s Choice needed to expand its capacity and provide a location that could deliver product quickly to the east coast. With close proximity to key transportation hubs, the eBay Enterprise Shepherdsville, Ky. facility was the ideal solution.
"Our distribution facility is in the northwestern corner of the United States, and many of our customers are east of the Mississippi," says Jon Hughes, director of operations for Paula's Choice. "We were looking for a proven fulfillment company with locations that could serve our customer base, and improve our already fast delivery times," says Hughes. "We also needed the scale for our growing order volume, technology infrastructure for timely integration with our system, and a variety of value-added services."
“Today’s consumer expects their order quickly, hassle-free and with nominal shipping fees if any,” said Tobias Hartmann, interim president of eBay Enterprise. “Our goal is to provide retailers with warehouse and store-based fulfillment solutions that provide a competitive advantage and exceed their customers’ expectations to build long-lasting loyalty.”