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TripAdvisor Air Travel Survey Reveals Flyers Sour On Seat Discomfort But Cheer Streamlined Check-in

"Slim-Line" Seats Receive Slim PraiseThe airline industry's recent introduction of "slim-line" seats does not appear to be getting a warm reception, according to survey respondents. Of the 32 percent who have experienced the new seats:

  • 65 percent said they are less comfortable than traditional airline seats
  • 7 percent said they are more comfortable than traditional airline seats
  • 28 percent could not tell the difference

Mobile-Savvy Flyers Checking In then Logging OffUse of mobile devices to research flight prices or check in before takeoff continues to rise year-over-year with travelers using their smartphones to:
  • Check flight status – 69 percent of respondents, up from 56 percent in 2013
  • Check in to flights – 55 percent, up from 38 percent in 2013
  • Research flight prices – 48 percent, up from 36 percent in 2013

Once on the plane, travelers are less eager to ante up for their carrier's in-flight WiFi, as 90 percent say they rarely or never purchase the service. And forget about making phone calls: 81 percent would be opposed to the FAA allowing in-flight cellphone use.

Travelers' Carry-On EssentialsFor a more comfortable flight, from takeoff to touch down, travelers are stocking up on the following flight must-haves:
  • Reading materials – 77%
  • Medication – 53%
  • iPad/Tablet – 52%
  • Tasty snack – 49%
  • Hand sanitizer – 31%

TripAdvisor Flights Helps Flyers Book WiselyTo help travelers make the best booking decision, TripAdvisor Flights features comprehensive in-flight insights, amenities information and candid traveler photos coupled with the ability to scan for the lowest prices for airlines globally. Travelers can try out these features at www.TripAdvisor.com/CheapFlightsHome.

About TripAdvisorTripAdvisor ® is the world's largest travel site*, enabling travelers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travelers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor branded sites make up the largest travel community in the world, reaching nearly 260 million unique monthly visitors**, and more than 150 million reviews and opinions covering more than 4 million accommodations, restaurants and attractions. The sites operate in 39 countries worldwide, including China under daodao.com. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors.

TripAdvisor, Inc. (NASDAQ: TRIP) manages and operates websites under 22 other travel media brands: www.airfarewatchdog.com, www.bookingbuddy.com, www.cruisecritic.com, www.everytrail.com, www.familyvacationcritic.com, www.flipkey.com, www.gateguru.com, www.holidaylettings.co.uk, www.holidaywatchdog.com, www.independenttraveler.com, www.jetsetter.com, www.niumba.com,   www.onetime.com, www.oyster.com , www.seatguru.com, www.smartertravel.com, www.tingo.comwww.travelpod.com, www.tripbod.com, www.vacationhomerentals.com, www.virtualtourist.com, and www.kuxun.cn

*Source: comScore Media Metrix for TripAdvisor Sites, worldwide, Q1 2014

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