This Day On The Street
Continue to site right-arrow
ADVERTISEMENT
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here
TheStreet Open House

NCR Interactive Banker Deepens Branch Customer Service Through Tablet-based Teller Software Synced To Kiosk. (Photo: Business Wire)

Stocks in this article: NCR

NCR Corporation (NYSE:NCR), the global leader in consumer transaction technologies, today introduced new, next-generation technology to help banks and credit unions transform their retail banking experience. NCR Interactive Banker unlocks a modern branch experience by eliminating velvet ropes, teller counters and vaults in smaller, more personal branches to better connect with customers.

NCR Interactive Banker deepens branch customer service through tablet-based teller software synced t ...

NCR Interactive Banker deepens branch customer service through tablet-based teller software synced to kiosk. (Photo: Business Wire)

Interactive Banker includes two components. The first is an advanced financial services kiosk with a sleek, modern design that alone can complete as much as 90 percent of typical branch transactions. The second component is sophisticated branch software installed on tablet PCs, freeing employees to roam the branch and assist customers as they conduct transactions on the kiosks.

The combination of kiosk-based self-service and technology-empowered branch employees fundamentally changes the person-to-person experience within a branch. Instead of isolating employees behind a teller counter, financial institutions can move their associates into the open to directly interact with consumers, similar to consumer experiences while shopping, checking in to the airport or going to the doctor. Interactive Banker gives financial institutions the flexibility and freedom to redefine their retail banking network strategies. For example, by using Interactive Banker, banks and credit unions can eliminate teller counters, bank vaults and other back-office functions that take up to 70 percent of a branch’s floor space. NCR estimates that Interactive Banker can help a financial institution increase its annual operating profit by up to $300 per square foot. 1 The more efficient branch design allows financial institutions to create either an open, airy, and consumer-friendly floor layout or establish a presence in a smaller-footprint location convenient to where their customers work, live and play.

“Interactive Banker uses technology to make the interaction between people more meaningful,” said Jed Taylor, vice president and general manager, NCR Interactive Services. “By bringing tellers and all of their equipment out from behind the counter to interact with customers in an open environment, we incorporate technology while retaining that human touch. Consumers’ experience at the bank branch is about to change more dramatically than it has in more than a generation.”

1 of 3

Check Out Our Best Services for Investors

Action Alerts PLUS

Jim Cramer and Stephanie Link reveal their investment tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
Quant Ratings

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
Stocks Under $10

Jim Cramer's protégé, David Peltier, uncovers low dollar stocks with extraordinary upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
Try it NOW
Try it NOW
Try it NOW

Check Out Our Best Services for Investors

Dividend Stock Advisor

Jim Cramer's protégé, David Peltier, identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Updates with exact steps to take - BUY, HOLD, SELL
Trifecta Stocks

Every recommendation goes through 3 layers of intense scrutiny—quantitative, fundamental and technical analysis—to maximize profit potential and minimize risk.

Product Features:
  • Model Portfolio
  • Intra Day Trade alerts
  • Access to Quant Ratings
Options Profits

Our options trading pros provide over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.

Product Features:
  • Actionable options commentary and news
  • Real-time trading community
Try it NOW
Try it NOW
Try it NOW
To begin commenting right away, you can log in below using your Disqus, Facebook, Twitter, OpenID or Yahoo login credentials. Alternatively, you can post a comment as a "guest" just by entering an email address. Your use of the commenting tool is subject to multiple terms of service/use and privacy policies - see here for more details.
Submit an article to us!

Markets

DOW 17,164.95 -251.90 -1.45%
S&P 500 1,994.99 -26.26 -1.30%
NASDAQ 4,635.24 -48.1670 -1.03%

Partners Compare Online Brokers

Free Reports

Free Newsletters from TheStreet

My Subscriptions:

After the Bell

Before the Bell

Booyah! Newsletter

Midday Bell

TheStreet Top 10 Stories

Winners & Losers

Register for Newsletters
Top Rated Stocks Top Rated Funds Top Rated ETFs