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Bazaarvoice Delivers Hybris Extend Integration For Online Ratings & Reviews

AUSTIN, Texas, May 27, 2014 (GLOBE NEWSWIRE) -- Bazaarvoice, Inc. (Nasdaq:BV), the network connecting brands and retailers to the authentic voices of consumers wherever they shop, has released a new Extend integration module with hybris software, the world's fastest-growing commerce platform provider. This new integration module enables hybris customers to quickly and easily implement Bazaarvoice Conversations with the hybris Commerce Suite. Available on the hybris Extend marketplace, the integration enables a faster and smoother implementation process, shortening the time to value from Bazaarvoice products.

"As the Web continues to expand its influence on global online and offline commerce, online businesses are prioritizing ratings and reviews capabilities because of the necessity to reach customers with engaging, informative information that impacts their purchase decisions," said Alan Godfrey, executive vice president, Strategic Partnerships at Bazaarvoice. "Our collaboration with hybris makes it easy to extend the capabilities of one of the market's most powerful and flexible commerce platforms with Bazaarvoice's best-in-class ratings and reviews platform, giving customers the ability to drive higher conversions and deliver a superior customer experience."

The Bazaarvoice hybris Extend integration provides a complete integration of Bazaarvoice Conversations into the hybris Commerce Accelerator for B2C Commerce and is easily configurable in the hybris back end. The solution will enable businesses to connect with customers directly in the omni-channel commerce experience, empowering them to share product opinions and category knowledge that influences purchase decisions. In turn, marketers can use the insights from rating and review content to continuously improve their understanding how consumers buy, what they value most, and how the brand can fulfill their needs.

"At hybris we are constantly dedicated to the enrichment of the consumer omni-channel experience," commented Kevin Harris, director of channels, Americas, at hybris. "This latest Extend integration module by Bazaarvoice is pivotal in helping our customers benefit as fast as possible from Bazaarvoice Conversations as part of their hybris solution. The result is a more meaningful, satisfying user experience that drives improved customer engagement, and increased sales and loyalty."

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