SAN JOSE, Calif., May 15, 2014 /PRNewswire/ -- NETSUITE SUITEWORLD 2014 — NetSuite Inc. (NYSE: N), the industry's leading provider of cloud-based financials / ERP and omnichannel software suites, today announced that the Foundation Center, a New York City-based nonprofit that is the leading source of information about philanthropy worldwide, has deployed NetSuite to transform its social mission effectiveness. The Foundation Center replaced a myriad of systems and processes with NetSuite. The Foundation Center is relying on NetSuite for CRM, donor management, ecommerce, order processing, financials, budgeting and forecasting – all within one unified platform and without a huge IT infrastructure and staff. This modernization effort has helped the Foundation Center get rid of antiquated, disparate software systems that were affecting the organization's operational efficiency. NetSuite has streamlined and transformed the Foundation Center's mission-critical business processes, resulting in operational efficiency, a real-time 360-degree constituent view and a single source of information.
The Foundation Center, which offers a large array of resources to enhance the impact of philanthropy and aid nonprofits and individuals seeking philanthropic grants, received an initial software grant from the NetSuite.org corporate citizenship program, which offers free and discounted subscriptions to qualified nonprofits and social enterprises.
"We have made huge strides by implementing NetSuite to replace our many legacy systems," said Crystal Mandler, Director of Business Systems at the Foundation Center. "With NetSuite, we now have a single coordinated effort across the organization and strive to make the most of every interaction with our donors and customers with a 360-degree view."
The initiative got under way in 2010, when the Foundation Center began looking for an ecommerce solution to replace an outdated on-premise ATG Dynamo system. Exploring the NetSuite SuiteCommerce platform, the Foundation Center realized that NetSuite's comprehensive cloud solution could also address challenges the organization faced in donor and customer management, order processing and financials. The Foundation Center had struggled with disparate information silos that limited its ability to strengthen relationships with its two constituencies—customers who access and/or purchase a variety of educational, training and research resources, as well as large donor organizations such as the Gates Foundation and Ford Foundation that help to fund the organization and its research. With multiple applications in use, management lacked a single, reliable data source and faced challenges in making informed decisions.