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Burger King Franchisee Karali Chooses NCR To Improve Customer Experience In U.K.

NCR Corporation (NYSE: NCR), the global leader in consumer transaction technologies announced today that Karali Ltd., one of the largest Burger King franchises in the U.K., has chosen NCR software and hardware solutions to help improve customer experience and the efficiency of its business across its 56 restaurants. Selected for its strong U.K. presence and innovative solutions, NCR will provide Karali with its latest NCR Aloha hospitality software suite, as well as NCR Pulse Real-Time and NCR Restaurant Guard to provide the latest SaaS-based mobile analytics engines. NCR has also deployed hardware that includes the NCR P1230 point-of-sale (POS) and a kitchen management system.

The comprehensive suite of NCR software will help Karali provide insight into how the business is performing and customer engagement. It will also deliver the security, inventory management and labor analytics that are important when running fast moving restaurant businesses, such as Karali’s Burger King franchise. NCR solutions deployed include NCR Aloha Quick Service point-of-sale (POS) software, NCR Insight, NCR Restaurant Guard, NCR Pulse, NCR Configuration Center and NCR Inventory and Labor.

“As we seek to grow our business, we must provide the best customer service and run our facilities as efficiently and effectively as possible,” said Salim Janmohamed, Managing Director at Burger King franchisee Karali Ltd. “Our partnership with NCR provides the technology and tools we need to achieve this. The combination of the software and hardware is compelling and aligns with our business needs, as well as how our employees expect to engage.”

Integrated with NCR restaurant POS platforms, NCR Pulse Real-Time allows users to instantly see every important data element about their business regardless of where they are. This powerful application even allows the user to view the receipt of a customer that just paid their bill. Users, such as Karali employees, are able to take this data and make real time decisions that directly impact their bottom line.

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