This Day On The Street
Continue to site
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here

J.D. Power Ranks Northwest Savings Bank "Highest In Customer Satisfaction With Retail Banking In The Mid-Atlantic Region"

WARREN, Pa., May 5, 2014 /PRNewswire/ -- Northwest Savings Bank (NASDAQ: NWBI) ranks highest in customer satisfaction in the Mid-Atlantic Region, according to the J.D. Power 2014 U.S. Retail Banking Satisfaction Study. 
J.D. Power Ranks Northwest Savings Bank "Highest in Customer Satisfaction with Retail Banking in the Mid-Atlantic Region"

The study, conducted quarterly from April 2013 to January 2014, analyzes the overall satisfaction customers have with their retail banking experience based on account activities, account information, facility, fees, problem resolution and product offering.  Northwest received the highest satisfaction score in the Mid-Atlantic Region, which includes Pennsylvania, New York, New Jersey, Delaware, Maryland, Virginia and Washington, D.C.  Northwest Savings Bank was also ranked highest from 2010-2012.

"Receiving our fourth award in five years from J.D. Power for being highest ranked in our six-state region is an incredible honor," said Steven G. Fisher, executive vice president, Banking Services of Northwest Savings Bank.  "Today, customers have higher expectations of service providers.  It is our goal to continue to exceed customer expectations and build our brand as leaders in customer experience, serving our customers and communities as trusted financial advisors.  This award confirms that we are on the right path."

In addition to this recognition by J.D. Power, Northwest was named to the 2014 "Bank Honor Roll" by Keefe, Bruyette & Woods.  The list consists of the thirty-one top performing banks in the country over the last ten years.  Northwest was also recently included on Forbes' 2014 list of "The Top 50 Most Trustworthy Financial Companies in America," based on the transparency of the bank's financial reporting and strong governance practices.

1 of 3

Check Out Our Best Services for Investors

Action Alerts PLUS

Portfolio Manager Jim Cramer and Director of Research Jack Mohr reveal their investment tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
Quant Ratings

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
Stocks Under $10

David Peltier uncovers low dollar stocks with serious upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
14-Days Free
Only $9.95
14-Days Free
Dividend Stock Advisor

David Peltier identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Updates with exact steps to take - BUY, HOLD, SELL
Trifecta Stocks

Every recommendation goes through 3 layers of intense scrutiny—quantitative, fundamental and technical analysis—to maximize profit potential and minimize risk.

Product Features:
  • Model Portfolio
  • Intra Day Trade alerts
  • Access to Quant Ratings
Real Money

More than 30 investing pros with skin in the game give you actionable insight and investment ideas.

Product Features:
  • Access to Jim Cramer's daily blog
  • Intraday commentary and news
  • Real-time trading forums
Only $49.95
14-Days Free
14-Days Free


Chart of I:DJI
DOW 17,105.38 -26.48 -0.15%
S&P 500 2,014.89 +15.91 0.80%
NASDAQ 4,839.59 +0.9470 0.02%

Free Reports

Top Rated Stocks Top Rated Funds Top Rated ETFs