SAN MATEO, Calif.
May 5, 2014
SPS OMNICHANNEL 2014 --
NetSuite Inc. (NYSE: N), the industry's leading provider of
-based financials /
software suites, and SPS Commerce, Inc. (Nasdaq: SPSC), a leader in retail cloud supply chain services, today announced a deeper integration of their product sets designed to bring the promise of intelligent commerce collaboration to retailers, manufacturers and wholesale distributors. Enhanced item master management, shared
) analytics, and new drop-ship integration allow businesses to improve
communication, intelligence and automation. This seamless collaboration from supplier to seller to customer drives omnichannel success for businesses and is only possible due to the native cloud architecture of both NetSuite and SPS Commerce.
Today's consumers demand better service from retailers including a much broader selection of products, immediate order fulfillment and lower prices. To respond to those demands, today's retailers and brand manufacturers face a number of technology challenges: expanding their product assortment through endless aisle; managing up-to-date product information from hundreds of suppliers; and simultaneously fulfilling orders immediately from hundreds of stores, warehouses and suppliers. However, the software systems they are using were likely designed and built before the Internet existed and are spread across multiple point solutions. These retailers are left with incomplete, siloed information, disjointed and manual processes and limited visibility into supply and demand, resulting in stockouts or excess inventory and ultimately higher costs and lower profit margins.
The answer is scalable and adaptable automation that eliminates manual processes so retailers and brand manufacturers can sell across any touchpoint, any channel, anytime, anywhere to keep pace with the digital consumer. That relies on constant collaboration between the retailer and supplier to bring visibility to the supply chain to keep consumers informed of order status, availability and, most critically, delivery date.