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TheStreet Open House

NetSuite And SPS Commerce Empower Nimble Supply Chains To Embrace Omnichannel Retail

Beyond the Rack, Honey Stinger and Zumba Fitness are among the fast-growing retailers to capitalize on the benefits of the joint SPS Commerce/NetSuite solution.

Beyond the Rack ( www.beyondtherack.com), an online shopping club offering 10 million members flash sales of designer apparel, accessories, beauty and home decor products at up to 80 percent off, expects to eliminate hundreds of hours a week in manual labor as it expands use of the joint SPS Commerce/NetSuite solution. SPS has given the Montreal-based Beyond the Rack a standardized environment to collaborate with fashion designers by easily sharing trading information including vendor UPC code data, rather than using Excel to translate UPC data, internal Beyond the Rack bar codes, and SKU numbers. The SPS Commerce/NetSuite solution is being rolled out among 200 top vendors with more to follow. It alleviates manual work for both Beyond the Rack and vendors, and improves data accuracy fueling its ecommerce initiatives. The solution also automates the workflow of posting product information to the company ecommerce site, utilizing NetSuite inventory records. With SPS Commerce, Beyond the Rack is building on the success it has realized since going live on NetSuite, including double-digit annual revenue growth and scalability to accommodate huge order spikes. "You're talking about hundreds of hours a week we won't have to invest -- we'll be able to pick, pack and ship much faster, and merchandise can come in and go out the same day," said Jim Weinberg, president and chief merchandising officer. "We went with SPS Commerce because they offer a large retail network and could buckle their solution onto NetSuite, and that made a lot of sense to us."

Honey Stinger ( www.honeystinger.com) , a maker of all-natural energy and protein bars based in Steamboat Springs, Colo., is saving nearly 1,500 hours a year in order entry and transaction processing with the joint NetSuite/SPS Commerce system, augmented by an OzLINK shipping solution. In Q1 2014, Honey Stinger estimated a savings of 300 hours in order entry time with automation across 10,000 orders, freeing sales reps to focus on service and revenue generation across its growing number of ecommerce and retail outlets. The company also saved 60 hours in Q1 while achieving a high degree of accuracy, helping it to avoid costly chargebacks from retail partners because of errant information. Now covering nearly 1,000 locations and about 25 trading partners, including Dick's Sporting Goods, Whole Foods and Sports Authority, the SPS Commerce/NetSuite solution gives Honey Stinger the flexibility to rapidly onboard new trading partners and address unique complexities in partner requirements. An SPS Commerce customer since 2007, Honey Stinger gained new efficiencies when it replaced QuickBooks with NetSuite in 2012, helping drive double-digit revenue growth, doubling overall productivity and avoiding the cost and complexity of on-premise systems. "With SPS Commerce and NetSuite, we can handle growing transaction volumes and greater complexity as our omnichannel retail customers add SKUs," said Chris Tamucci, Honey Stinger director of operations. "Efficiency is a big part of it for us, as well as ensuring accuracy of ASNs."

Zumba Fitness  ( www.zumba.com), the global lifestyle fitness brand with more than 14 million participants in 180 countries, is avoiding about four full-time personnel otherwise required by using the SPS Commerce/NetSuite solution to automate between 500 to 800 daily transactions from their large retail partners, Costco and Bed Bath & Beyond's, U.S. network of stores offering Zumba DVDs and exercise equipment. Based in Hallandale, Fla., Zumba is about to bring on an additional retail partner, and expects to expand its SPS Commerce usage to handle its growing active apparel line with key retailers. With transaction automation, Zumba has accelerated order processing across its multiple sales channels, which previously took about 15 minutes of manual work per order, and increased accuracy by eliminating the risk of human error in order processing. Zumba implemented SPS Commerce in 2012 to exchange purchase orders, invoices, purchase order acknowledgements and more. It complements a NetSuite OneWorld solution that manages global financial consolidation, CRM, inventory and order management, and more for the fast-growing company. "SPS Commerce and NetSuite have really provided us with the capabilities to take on strategic opportunities in the wholesale market that are important to our brand and growing the business," said Jonathan Gobeli, director of supply chain at Zumba.

Today, more than 20,000 companies and subsidiaries depend on NetSuite to run complex, mission-critical business processes globally in the cloud. Since its inception in 1998, NetSuite has established itself as the leading provider of enterprise-class cloud financials/ERP suites for divisions of large enterprises and mid-sized organizations seeking to upgrade their antiquated client/server ERP systems. NetSuite excels at streamlining business operations as demonstrated in a recent Gartner study naming NetSuite as the fastest growing financial management software vendor on a global basis. NetSuite continues its success in delivering the best cloud ERP/financials suites to businesses around the world, enabling them to lower IT costs significantly while increasing productivity, as the global adoption of the cloud is accelerating.

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