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Cornell University Leverages GE Real-time Operational Intelligence (RtOI) Solution To Speed Off-Hours Troubleshooting By 40%

GE Intelligent Platforms (NYSE:GE) today announced that Cornell University, an Ivy League higher education institution serving more than 32,000 students and staff, has implemented Proficy® Mobile to achieve Real-time Operational Intelligence (RtOI) in its facilities management, which has provided 40% faster off-hours troubleshooting, increasing energy savings, reliability and equipment uptime.

Cornell, located in Ithaca, New York, manages power, water, HVAC and electrical systems to operate its 260 campus buildings, over 745 contiguous acres. With an environmental focus, the university features energy-efficient lake source cooling systems in addition to steam and power generation. Proficy Mobile delivers real-time actionable information from across these facilities systems, enhancing the university’s Proficy HMI/SCADA-iFIX solution for campus-wide monitoring and control.

With thousands of equipment assets running 24 hours per day 7 days per week, the Cornell team emphasizes use of Proficy Mobile for off-hours troubleshooting of its complex systems and equipment, accessing through eight standard Apple iPad® devices. Decisions regarding equipment assets significantly impact efficiency and energy usage. Additionally, when an asset fails, a workaround must be implemented immediately. With Proficy Mobile, the facilities team has Key Performance Indicators (KPIs) available, anywhere, anytime – which improves decision making and speeds system troubleshooting, helping to get systems back online as efficiently as possible.

“With Real-time Operational Intelligence from GE, I can see the KPIs I want – anytime,” said Chris Smalt, plant manager for Cornell University. “When an operator calls at night, I reach for the iPad with Proficy Mobile. I can see what the operator is up against and what the campus needs and immediately help with troubleshooting and decision making.”

Using Proficy Mobile, the Cornell team can monitor operations and drill into KPIs such as electrical distribution, equipment status, how much power the university is sending or receiving from the grid, power through breakers, and more. Based on this information, managers assist operators with critical decision making to achieve problem resolution. As an example, the team must choose the right equipment based on changing weather conditions, which greatly affects energy efficiency.

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