Knowledge capital is the currency of business today, and organizations that leverage their critical information effectively hold a significant competitive advantage. Xerox has responded with new ways for enterprises to assess, protect and leverage their information when and wherever needed – not only to save money, but to ultimately improve client relationships and develop innovative and stronger offerings.
Xerox’s latest services are designed to:
- Analyze how and why documents are printed and use that intelligence to change the way information is accessed.
- Increase information security without disrupting the IT infrastructure.
- Make mobile printing easier and more convenient.
- Evaluate, simplify and improve everyday document-intensive business processes through workflow automation.
“As an enterprise’s knowledge capital grows – in both paper and electronic form – the challenge of unlocking it increases exponentially. Without proper management it becomes lost since it lives in so many places and formats,” said Mike Feldman, president, Large Enterprise Operations, Xerox. “Our three-stage strategy – assess and optimize, secure and integrate, and automate and simplify – continues to evolve with these new offerings. The enhancements help clients manage their information demands more effectively, especially in the area of security and automating document workflows.”
The enhanced services include:
- Xerox Secure Print Manager Suite, powered by Nuance Equitrac, cost-effectively integrates print security, control and reporting capabilities – such as user authentication, secure document release, job tracking, chargeback and accounting, and print rules and routing – without disrupting existing IT infrastructure. Capabilities can be licensed individually or across any number of Xerox or non-Xerox devices, depending on the organization’s needs.
- Xerox Document Analytics Service explains how, where and why documents are used. Insights are culled from multiple sources – data from devices and print jobs, audits of filed and unfiled paper and client interviews that uncover printing “behaviors.” Based on the findings, Xerox partners with its clients to digitize content and capture information so organizations don’t replace a paper landfill with a digital landfill.
- Xerox Workflow Assessment Services demonstrate how documents move within an organization and provide insights to create more efficient processes. For example, an assessment may uncover that student loan processing could take 50 percent less time if information is easier to locate and is scanned rather than printed. Leveraging client input and metrics from document and device usage, the service helps organizations turn process into productivity, to save money and improve customer relationships.