This Day On The Street
Continue to site right-arrow
ADVERTISEMENT
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here
Stocks Under $10 with 50-100% upside potential - 14 days FREE!

Apple to Fix iPhone 5s With Sleep/Wake Defect

Stocks in this article: AAPL


WATCH: More tech videos on TheStreet TV | More videos from Brittany Umar

NEW YORK (TheStreet) -- Apple  (AAPL) says it will fix iPhone 5 models with faulty sleep/wake buttons free of charge, as long as the phone is working properly and has a qualifying serial number.

VIDEO TRANSCRIPT:

If you've been experiencing problems with your iPhone 5's on/off button, you may be in luck.

Apple has promised to fix applicable iPhone 5 models with problematic sleep/wake buttons for free.  The company announced it has launched a program to fix iPhone 5s that were manufactured through March 2013 -- as long as the phone is otherwise working properly and has a qualifying serial number, which you can check on Apple's Web site.

If your phone qualifies, you can mail in your device or take it to an Apple store or another authorized service provider.  It will take four to six days to be repaired -- but the company will provide 16GB iPhone 5 loaners in the meantime.

And according to 9toMac.com, there's another option that may allow customers with affected iPhone 5 models to upgrade to a 5C or 5S for free.  The Web site cites Apple internal documents saying U.S. customers who make an appointment at the Genius Bar to fix their affected iPhone 5 may be able to trade in their device and receive up to $350 in credit.  That's $80 more than the current maximum for non-affected devices.  9to5Mac says Apple employees have been instructed not to present this option unless the customer asks about upgrading to a newer model.

In New York, I'm Brittany Umar for TheStreet.

-- Written by Brittany Umar in New York.

Select the service that is right for you!

COMPARE ALL SERVICES
Action Alerts PLUS
Try it NOW

Jim Cramer and Stephanie Link actively manage a real portfolio and reveal their money management tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
  • Weekly roundups
TheStreet Quant Ratings
Try it NOW
Only $49.95/yr

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
  • Upgrade/downgrade alerts
Stocks Under $10
Try it NOW

David Peltier, uncovers low dollar stocks with extraordinary upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
  • Weekly roundups
Dividend Stock Advisor
Try it NOW

Jim Cramer's protege, David Peltier, identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Alerts when market news affect the portfolio
  • Bi-weekly updates with exact steps to take - BUY, HOLD, SELL
Real Money Pro
Try it NOW

All of Real Money, plus 15 more of Wall Street's sharpest minds delivering actionable trading ideas, a comprehensive look at the market, and fundamental and technical analysis.

Product Features:
  • Real Money + Doug Kass Plus 15 more Wall Street Pros
  • Intraday commentary & news
  • Ultra-actionable trading ideas
Options Profits
Try it NOW

Our options trading pros provide daily market commentary and over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.

Product Features:
  • 100+ monthly options trading ideas
  • Actionable options commentary & news
  • Real-time trading community
  • Options TV
To begin commenting right away, you can log in below using your Disqus, Facebook, Twitter, OpenID or Yahoo login credentials. Alternatively, you can post a comment as a "guest" just by entering an email address. Your use of the commenting tool is subject to multiple terms of service/use and privacy policies - see here for more details.
Submit an article to us!

Markets

DOW 18,053.71 +23.50 0.13%
S&P 500 2,088.77 +6.89 0.33%
NASDAQ 4,806.8590 +33.3870 0.70%

Brokerage Partners

Rates from Bankrate.com

  • Mortgage
  • Credit Cards
  • Auto

Free Newsletters from TheStreet

My Subscriptions:

After the Bell

Before the Bell

Booyah! Newsletter

Midday Bell

TheStreet Top 10 Stories

Winners & Losers

Register for Newsletters
Top Rated Stocks Top Rated Funds Top Rated ETFs