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Lloyds Banking Group Chooses NCR To Improve Banking Experience For U.K. Consumers

Stocks in this article: NCR

NCR Corporation (NYSE: NCR), the global leader in consumer transaction technologies, announced today that Lloyds Banking Group selected NCR SelfServ™ cash dispense and cash deposit ATMs to upgrade over 1,200 ATMs in the U.K. The new solutions replaced legacy ATMs used by Lloyds Bank, Halifax, Bank of Scotland and TSB for more than a decade, improving availability and banking services for consumers. The new ATMs feature bigger screens, voice guidance for visually impaired customers and two-sided thermal receipt printing. This is also the first installation of contactless card readers in ATMs in the U.K., providing Lloyds Banking Group with the ability to activate that service when they wish.

Lloyds Banking Group selected NCR to modernize its ATM estate as the solutions have more effective upgrade capabilities and include the latest technology. The new ATMs will allow Lloyds Banking Group to innovate in the future without having to invest in replacements. The SelfServ ATMs include larger 15-inch screens, designed to create a bigger visual impact on the street, with faster service and a more engaging experience for consumers. In the future, the contactless card capabilities will allow customers to carry out small transactions quickly and securely, thereby decreasing transaction time, cutting down queues and improving service. In addition, the new NCR SelfServ ATMs are Windows 7 certified - an important feature with Windows XP support from Microsoft ending this month.

“Consumers are increasingly aware of the value that technology can provide when they bank with us and demand a compelling experience,” said Gillian Sephton, head of ATM channel and branch security at Lloyds Banking Group. ”We have a long history with NCR, and this deal is testament to that relationship. We are delivering on the expectations of our customers through this ATM real estate upgrade. Moving to NCR SelfServ ATMs provides us with the flexibility we need as we invest in the future for our customers.”

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