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Why American Airlines Group (AAL) Stock Closed Down Today

NEW YORK (TheStreet) -- Shares in American Airlines Group (AAL - Get Report) closed down -4.36% to $35.26 on Thursday following a report the airline is ranked among the worst in the United States in terms of customer service.

American Airlines and United (UAL - Get Report) are ranked in the top four for customer complaints for 2011 through 2013, according to a study by the U.S. PIRG Education Fund.

The study shows American Airlines had more complaints regarding flight delays and cancellations when the company merged with U.S. Airways in December 2013.

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AAL ChartAAL data by YCharts

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SYM TRADE IT LAST %CHG
AAL $38.80 0.00%
UAL $51.69 0.00%
AAPL $126.60 0.00%
FB $86.91 0.00%
GOOG $521.84 0.00%

Markets

DOW 17,757.91 +138.40 0.79%
S&P 500 2,077.42 +14.31 0.69%
NASDAQ 5,013.1230 +26.2560 0.53%

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