- 68 percent of millennial travelers would prefer an airline that offers the ability to purchase items such as seat upgrades, checked baggage fees, inflight meals, inflight entertainment, Wi-Fi and duty free goods on their mobile devices or self-service kiosks over an airline that does not.
- 77 percent of millennial travelers would like to be able to make an airport-related purchase like parking, meals, souvenirs, reading materials or spa service on their mobile device or self-service kiosk.
- 51 percent of millennial travelers are willing to provide personal information in order to receive more relevant offers tailored to their location and preferences such as a discount at their favorite airport restaurants or retailer while traveling, as opposed to only 19 percent of travelers ages 65 plus that are willing to share this information.
- 77 percent of millennial travelers would like to be able to use frequent flyer or loyalty points for airport purchases.
- 70 percent of millennial travelers would like to like to be able to view and purchase items from airport retailers through a self-service kiosk or mobile device and have them delivered directly to their destination.
New Research From NCR Finds Millennials Take Digital Shopping Preferences With Them When They Travel
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