(NYSE: NCR), the global leader in consumer transaction technologies, announced that it signed an agreement to become the primary technology provider for PRESENTE, the fund serving employees of Éxito Group. NCR Colombia will work with the Fund to deliver its first network of ATMs for its members.
Using NCR's technology, PRESENTE has already installed 14 ATMs, which are located at administrative offices, distribution centers, food industry, and the textile subsidiary Didetexco, in cities such as Barranquilla, Bogota, Cali and Envigado. PRESENTE becomes the first Fund for Employees with its own ATM network in the country.
In addition, PRESENTE will use NCR APTRA eMarketing software to deliver personalized ATM experiences, advertising campaigns and service offers to the members, allowing a constant and immediate communication with them.
Likewise, NCR will provide maintenance and support services with coverage at national level, with remote monitoring and support of the ATM network.
“The Fund for Employees of Exito Group incorporates new technologies that make life easier for our members and their families, delivering cash to them in a nimble and efficient way, even in remote sites. The technology solution provided by NCR in the ATMs is also an advertising vehicle and point of contact with our members, and we will keep them informed about offers and services of the Fund. We chose to develop this solution with NCR because it was the technology provider that generated us the greatest confidence and credibility,” said Ramiro Alvarez, Technology Director of PRESENTE.
The technology solution that NCR offers to PRESENTE comprises 14 SelfServ ATMs at the initial phase, as well as support and maintenance services.
“With our technology solution, PRESENTE dramatically improves their member service, increasing availability of financial service to where and when their members want to bank and making their everyday life easier,” said Jorge Arenas, General Manager of NCR Colombia.